After-Sales Service

69 topics in this forum

1. This is a request for the software engineers

   By Raúl, January 3   

   • dyu d2 electric bike bluetooth card
   • software
   • (and 1 more)

     Tagged with:

     • dyu d2 electric bike bluetooth card
     • software
     • app
   • 2 replies
   • 36 views
   • 
   • Raúl
   • January 5

2. Pièces et groupe DYU, D1, D2, D3, et dérivés

   By Marchesi, December 31, 2019   

   • pieces groupe dyu
   • 1 reply
   • 33 views
   • 
   • F-wheel DYU
   • January 2

3. Wiring diagram DYU 3 controller

   By Jose M., December 9, 2019
   • 3 replies
   • 48 views
   • 
   • Jesse Jin
   • December 13, 2019

4. Horn beeps occasionally on its own... (DYU D1)

   By Ss Ff, July 26, 2018
   • 19 replies
   • 878 views
   • 
   • Jesse Jin
   • December 11, 2019

5. Dyu D3 vip problem switch

   By julien, October 29, 2019
   • 2 replies
   • 60 views
   • 
   • Robin Huang
   • November 1, 2019

6. Forgot password

   By abchris_, September 30, 2019
   • 1 reply
   • 116 views
   • 
   • F-wheel DYU
   • October 11, 2019

7. Handlebar and wheels alignment

   By Winkyspider, September 21, 2019
   • 2 replies
   • 77 views
   • 
   • Winkyspider
   • September 24, 2019

8. brand new goes dead after disconnecting from charger

   By Ron, September 10, 2019
   • 2 replies
   • 90 views
   • 
   • Robin Huang
   • September 19, 2019

9. Dyu d3 klaxon lumiere et Bluetooth en panne

   By julien, September 1, 2019
   • 2 replies
   • 67 views
   • 
   • julien
   • September 9, 2019

10. Changement pneu et chambre à air.

    By Luc, September 1, 2019
    • 1 reply
    • 47 views
    • 
    • sales
    • September 5, 2019

11. Battery Symbol is flashing

    By Felix, June 3, 2019
    • 3 replies
    • 96 views
    • 
    • KamAlgony
    • August 14, 2019

12. Stopped working I love my dyu 😭

    By Charles Williams, August 9, 2019
    • 2 replies
    • 72 views
    • 
    • Rosy (Rosy Chen) Chen
    • August 12, 2019

13. DYU Electric Bike D1 - problem with moving

    By AlexF, April 20, 2019
    • 4 replies
    • 351 views
    • 
    • Charles Williams
    • August 9, 2019

14. DYU Smart Bike Group is Going to Update Its E Bike APP in 2019

    By Jesse Jin, March 13, 2019
    • 12 replies
    • 353 views
    • 
    • F-wheel DYU
    • July 25, 2019

15. D3: the engine has stopped due to high temperature (??)

    By Jose M., July 23, 2019
    • 0 replies
    • 53 views
    • 
    • Jose M.
    • July 23, 2019

16. how to adjust brakes? Dyu D3 plus

    By Jay Kay, July 12, 2019
    • 3 replies
    • 327 views
    • 
    • Rosy (Rosy Chen) Chen
    • July 17, 2019

17. LCD and app IOS velocimeters don't much over 25 km/h

    By Jose M., July 13, 2019   

    • velocity
    • app
    • 1 reply
    • 74 views
    • 
    • Jose M.
    • July 15, 2019

18. DYU D3 Front light not working

    By dario rosi, June 15, 2019
    • 13 replies
    • 229 views
    • 
    • dario rosi
    • July 2, 2019

19. Different mode

    By Martin Dewolf, February 27, 2019
    • 18 replies
    • 425 views
    • 
    • Steve Guest
    • June 17, 2019

20. DYU D3 Horn and lights not working

    By dario rosi, May 1, 2019
    • 9 replies
    • 301 views
    • 
    • F-wheel DYU
    • June 10, 2019

21. New D1 battery cuts out with 3 bars showing

    By Steve Guest, June 3, 2019
    • 0 replies
    • 107 views
    • 
    • Steve Guest
    • June 3, 2019

22. Charging problem with d2 bike.

    By Ruben Gomez, June 2, 2019
    • 1 reply
    • 79 views
    • 
    • F-wheel DYU
    • June 3, 2019

23. De-activation of accelerator on DYU D2 to comply with legal rules in Italy

    By Nicky Nick, May 30, 2019
    • 4 replies
    • 149 views
    • 
    • F-wheel DYU
    • June 3, 2019

24. D2 , horn and lights dont work also.

    By Ruben Gomez, June 2, 2019
    • 1 reply
    • 74 views
    • 
    • Rosy (Rosy Chen) Chen
    • June 3, 2019

25. Battery status/level power range doesn't decrease when riding

    By Terryl Harris, May 27, 2019
    • 1 reply
    • 84 views
    • 
    • F-wheel DYU
    • May 28, 2019