After-Sales Service

66 topics in this forum

1. Wiring diagram DYU 3 controller

   By Jose M., Monday at 09:40 AM
   • 2 replies
   • 14 views
   • 
   • Jose M.
   • 19 hours ago

2. Horn beeps occasionally on its own... (DYU D1)

   By Ss Ff, July 26, 2018
   • 19 replies
   • 812 views
   • 
   • Jesse Jin
   • Wednesday at 06:54 AM

3. Dyu D3 vip problem switch

   By julien, October 29
   • 2 replies
   • 49 views
   • 
   • Robin Huang
   • November 1

4. Handlebar and wheels alignment

   By Winkyspider, September 21
   • 2 replies
   • 68 views
   • 
   • Winkyspider
   • September 24

5. brand new goes dead after disconnecting from charger

   By Ron, September 10
   • 2 replies
   • 83 views
   • 
   • Robin Huang
   • September 19

6. Dyu d3 klaxon lumiere et Bluetooth en panne

   By julien, September 1
   • 2 replies
   • 61 views
   • 
   • julien
   • September 9

7. Changement pneu et chambre à air.

   By Luc, September 1
   • 1 reply
   • 41 views
   • 
   • sales
   • September 5

8. Battery Symbol is flashing

   By Felix, June 3
   • 3 replies
   • 89 views
   • 
   • KamAlgony
   • August 14

9. Stopped working I love my dyu 😭

   By Charles Williams, August 9
   • 2 replies
   • 65 views
   • 
   • Rosy (Rosy Chen) Chen
   • August 12

10. DYU Electric Bike D1 - problem with moving

    By AlexF, April 20
    • 4 replies
    • 303 views
    • 
    • Charles Williams
    • August 9

11. DYU Smart Bike Group is Going to Update Its E Bike APP in 2019

    By Jesse Jin, March 13
    • 12 replies
    • 329 views
    • 
    • F-wheel DYU
    • July 25

12. D3: the engine has stopped due to high temperature (??)

    By Jose M., July 23
    • 0 replies
    • 47 views
    • 
    • Jose M.
    • July 23

13. how to adjust brakes? Dyu D3 plus

    By Jay Kay, July 12
    • 3 replies
    • 88 views
    • 
    • Rosy (Rosy Chen) Chen
    • July 17

14. LCD and app IOS velocimeters don't much over 25 km/h

    By Jose M., July 13   

    • velocity
    • app
    • 1 reply
    • 68 views
    • 
    • Jose M.
    • July 15

15. DYU D3 Front light not working

    By dario rosi, June 15
    • 13 replies
    • 197 views
    • 
    • dario rosi
    • July 2

16. Different mode

    By Martin Dewolf, February 27
    • 18 replies
    • 416 views
    • 
    • Steve Guest
    • June 17

17. DYU D3 Horn and lights not working

    By dario rosi, May 1
    • 9 replies
    • 281 views
    • 
    • F-wheel DYU
    • June 10

18. New D1 battery cuts out with 3 bars showing

    By Steve Guest, June 3
    • 0 replies
    • 98 views
    • 
    • Steve Guest
    • June 3

19. Charging problem with d2 bike.

    By Ruben Gomez, June 2
    • 1 reply
    • 69 views
    • 
    • F-wheel DYU
    • June 3

20. De-activation of accelerator on DYU D2 to comply with legal rules in Italy

    By Nicky Nick, May 30
    • 4 replies
    • 135 views
    • 
    • F-wheel DYU
    • June 3

21. D2 , horn and lights dont work also.

    By Ruben Gomez, June 2
    • 1 reply
    • 63 views
    • 
    • Rosy (Rosy Chen) Chen
    • June 3

22. Battery status/level power range doesn't decrease when riding

    By Terryl Harris, May 27
    • 1 reply
    • 78 views
    • 
    • F-wheel DYU
    • May 28

23. Mr David

    By David Ion, May 18
    • 2 replies
    • 78 views
    • 
    • F-wheel DYU
    • May 20

24. Rear wheel blocked on a D1 after just 30km

    By Alain, May 18
    • 1 reply
    • 75 views
    • 
    • F-wheel DYU
    • May 20

25. Crushed cable

    By dario rosi, May 16
    • 3 replies
    • 215 views
    • 
    • F-wheel DYU
    • May 17