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After-Sales Service

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After-Sales Service. Talk with the official personnel in F-wheel in charge.

Please describe your problems as detailed as possible. Photos & videos related to the problem will help us identify the issue faster.

40 topics in this forum

  1. DYU D3 F-weel breakdown at commissioning

    By Peter26,   
    • 4 replies
    • 63 views

  2. Dyu speed

    By Kchir,
    • 1 reply
    • 35 views

  3. The Bike rides using the accelerator, but it doesn’t work the lights, the horn, nor the bluetooth

    By okfes,
    • 2 replies
    • 40 views

  4. DYU Modification - All the information is collected online

    By Jesse Jin,
    • 5 replies
    • 43 views

  5. Horn beeps occasionally on its own... (DYU D1)

    By Ss Ff,
    • 14 replies
    • 424 views

  6. Mods

    By Christopher Fonseca,
    • 1 reply
    • 36 views

  7. DYU Smart Bike Group is Going to Update Its E Bike APP in 2019

    By Jesse Jin,
    • 1 reply
    • 40 views

  8. F-wheel Icarbot Users Manual (English)

    By F-wheel & DYU,
    • 1 reply
    • 17 views

  9. French User Manuel DYU Smart Electric Bike/Escooter 140 Modifié 

    By F-wheel & DYU,
    • 1 reply
    • 17 views

  10. Fixing a 48 V 10Ah Samsung battery as a external battery on my DYU scooter WITH 36V 10Ah is it possible ?

    By Yam koon,
    • 1 reply
    • 30 views

  11. DYU D3: the cruise mode is no longer deactivated by braking

    By pfx,   
    • 14 replies
    • 278 views

  12. I and of my friends who own the Dyu Deluxe Bike can't connect via the app because it crashes contiuously

    By Jesse Jin,   
    • 2 replies
    • 148 views

  13. DYU (D1) Charging Extension Cord Add-on Mod

    By Ss Ff,
    • 5 replies
    • 248 views

  14. Code

    By king nyo,
    • 1 reply
    • 118 views

  15. Back wheel stuck

    By Colin_UK,
    • 3 replies
    • 90 views

  16. The Bike rides using the accelerator, but it doesn’t work the lights, the horn, nor the bluetooth.-Spain

    By ruifeng jin,
    • 1 reply
    • 27 views

  17. I know that dyu have the automatic detect alert application when the bike being move?

    By Jesse Jin,   
    • 3 replies
    • 391 views

  18. DYU KO

    By Marco,
    • 1 reply
    • 141 views

  19. Where to buy DYU D3 spare parts?

    By Giovanni Auditore,
    • 2 replies
    • 72 views

  20. Hinterrad blockiert!!!

    By Andreas Pohle,
    • 1 reply
    • 23 views

  21. App for Android

    By Maxi Belino,   
    • 2 replies
    • 25 views

  22. spare parts for Dyu D3

    By Peter26,
    • 1 reply
    • 41 views

  23. Apps crashes

    By Louis Luo,   
    • 2 replies
    • 208 views

  24. Réf lightning flash.

    By Kde Lo,
    • 1 reply
    • 103 views

  25. Different battery levels in D1 and in DYU app

    By Stelios,
    • 1 reply
    • 184 views
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