After-Sales Service

72 topics in this forum

1. WATER INGRESS ISSUES

   By Michael Kershaw, March 5
   • 2 replies
   • 40 views
   • 
   • Rosy Chen
   • March 9

2. DYU Electric Bike D1 - problem with moving

   By AlexF, April 20, 2019
   • 6 replies
   • 428 views
   • 
   • Jesse Jin
   • February 24

3. Throttle power

   By Djbateman, January 23
   • 4 replies
   • 46 views
   • 
   • Jesse Jin
   • January 27

4. Stopped working I love my dyu 😭

   By Charles Williams, August 9, 2019
   • 5 replies
   • 114 views
   • 
   • Djbateman
   • January 26

5. Password reset

   By Bsbarber73, January 21
   • 1 reply
   • 29 views
   • 
   • Jesse Jin
   • January 23

6. This is a request for the software engineers

   By Raúl, January 3   

   • dyu d2 electric bike bluetooth card
   • software
   • (and 1 more)

     Tagged with:

     • dyu d2 electric bike bluetooth card
     • software
     • app
   • 2 replies
   • 64 views
   • 
   • Raúl
   • January 5

7. Pièces et groupe DYU, D1, D2, D3, et dérivés

   By Marchesi, December 31, 2019   

   • pieces groupe dyu
   • 1 reply
   • 102 views
   • 
   • F-wheel DYU
   • January 2

8. Wiring diagram DYU 3 controller

   By Jose M., December 9, 2019
   • 3 replies
   • 65 views
   • 
   • Jesse Jin
   • December 13, 2019

9. Horn beeps occasionally on its own... (DYU D1)

   By Ss Ff, July 26, 2018
   • 19 replies
   • 953 views
   • 
   • Jesse Jin
   • December 11, 2019

10. Dyu D3 vip problem switch

    By julien, October 29, 2019
    • 2 replies
    • 88 views
    • 
    • Robin Huang
    • November 1, 2019

11. Forgot password

    By abchris_, September 30, 2019
    • 1 reply
    • 136 views
    • 
    • F-wheel DYU
    • October 11, 2019

12. Handlebar and wheels alignment

    By Winkyspider, September 21, 2019
    • 2 replies
    • 92 views
    • 
    • Winkyspider
    • September 24, 2019

13. brand new goes dead after disconnecting from charger

    By Ron, September 10, 2019
    • 2 replies
    • 105 views
    • 
    • Robin Huang
    • September 19, 2019

14. Dyu d3 klaxon lumiere et Bluetooth en panne

    By julien, September 1, 2019
    • 2 replies
    • 310 views
    • 
    • julien
    • September 9, 2019

15. Changement pneu et chambre à air.

    By Luc, September 1, 2019
    • 1 reply
    • 64 views
    • 
    • sales
    • September 5, 2019

16. Battery Symbol is flashing

    By Felix, June 3, 2019
    • 3 replies
    • 114 views
    • 
    • KamAlgony
    • August 14, 2019

17. DYU Smart Bike Group is Going to Update Its E Bike APP in 2019

    By Jesse Jin, March 13, 2019
    • 12 replies
    • 386 views
    • 
    • F-wheel DYU
    • July 25, 2019

18. D3: the engine has stopped due to high temperature (??)

    By Jose M., July 23, 2019
    • 0 replies
    • 68 views
    • 
    • Jose M.
    • July 23, 2019

19. how to adjust brakes? Dyu D3 plus

    By Jay Kay, July 12, 2019
    • 3 replies
    • 347 views
    • 
    • Rosy (Rosy Chen) Chen
    • July 17, 2019

20. LCD and app IOS velocimeters don't much over 25 km/h

    By Jose M., July 13, 2019   

    • velocity
    • app
    • 1 reply
    • 91 views
    • 
    • Jose M.
    • July 15, 2019

21. DYU D3 Front light not working

    By dario rosi, June 15, 2019
    • 13 replies
    • 283 views
    • 
    • dario rosi
    • July 2, 2019

22. Different mode

    By Martin Dewolf, February 27, 2019
    • 18 replies
    • 460 views
    • 
    • Steve Guest
    • June 17, 2019

23. DYU D3 Horn and lights not working

    By dario rosi, May 1, 2019
    • 9 replies
    • 327 views
    • 
    • F-wheel DYU
    • June 10, 2019

24. New D1 battery cuts out with 3 bars showing

    By Steve Guest, June 3, 2019
    • 0 replies
    • 117 views
    • 
    • Steve Guest
    • June 3, 2019

25. Charging problem with d2 bike.

    By Ruben Gomez, June 2, 2019
    • 1 reply
    • 95 views
    • 
    • F-wheel DYU
    • June 3, 2019