After-Sales Service

60 topics in this forum

1. Battery Symbol is flashing

   By Felix, June 3
   • 3 replies
   • 58 views
   • 
   • KamAlgony
   • August 14

2. Stopped working I love my dyu 😭

   By Charles Williams, August 9
   • 2 replies
   • 30 views
   • 
   • Rosy (Rosy Chen) Chen
   • August 12

3. DYU Electric Bike D1 - problem with moving

   By AlexF, April 20
   • 4 replies
   • 131 views
   • 
   • Charles Williams
   • August 9

4. DYU Smart Bike Group is Going to Update Its E Bike APP in 2019

   By Jesse Jin, March 13
   • 12 replies
   • 221 views
   • 
   • F-wheel DYU
   • July 25

5. D3: the engine has stopped due to high temperature (??)

   By Jose M., July 23
   • 0 replies
   • 28 views
   • 
   • Jose M.
   • July 23

6. how to adjust brakes? Dyu D3 plus

   By Jay Kay, July 12
   • 3 replies
   • 53 views
   • 
   • Rosy (Rosy Chen) Chen
   • July 17

7. LCD and app IOS velocimeters don't much over 25 km/h

   By Jose M., July 13   

   • velocity
   • app
   • 1 reply
   • 40 views
   • 
   • Jose M.
   • July 15

8. DYU D3 Front light not working

   By dario rosi, June 15
   • 13 replies
   • 139 views
   • 
   • dario rosi
   • July 2

9. Different mode

   By Martin Dewolf, February 27
   • 18 replies
   • 366 views
   • 
   • Steve Guest
   • June 17

10. DYU D3 Horn and lights not working

    By dario rosi, May 1
    • 9 replies
    • 179 views
    • 
    • F-wheel DYU
    • June 10

11. New D1 battery cuts out with 3 bars showing

    By Steve Guest, June 3
    • 0 replies
    • 86 views
    • 
    • Steve Guest
    • June 3

12. Charging problem with d2 bike.

    By Ruben Gomez, June 2
    • 1 reply
    • 45 views
    • 
    • F-wheel DYU
    • June 3

13. De-activation of accelerator on DYU D2 to comply with legal rules in Italy

    By Nicky Nick, May 30
    • 4 replies
    • 104 views
    • 
    • F-wheel DYU
    • June 3

14. Horn beeps occasionally on its own... (DYU D1)

    By Ss Ff, July 26, 2018
    • 17 replies
    • 596 views
    • 
    • F-wheel DYU
    • June 3

15. D2 , horn and lights dont work also.

    By Ruben Gomez, June 2
    • 1 reply
    • 48 views
    • 
    • Rosy (Rosy Chen) Chen
    • June 3

16. Battery status/level power range doesn't decrease when riding

    By Terryl Harris, May 27
    • 1 reply
    • 57 views
    • 
    • F-wheel DYU
    • May 28

17. Mr David

    By David Ion, May 18
    • 2 replies
    • 57 views
    • 
    • F-wheel DYU
    • May 20

18. Rear wheel blocked on a D1 after just 30km

    By Alain, May 18
    • 1 reply
    • 56 views
    • 
    • F-wheel DYU
    • May 20

19. Crushed cable

    By dario rosi, May 16
    • 3 replies
    • 64 views
    • 
    • F-wheel DYU
    • May 17

20. DYU D3 5.2 or 10.4 ?

    By dario rosi, May 2
    • 3 replies
    • 79 views
    • 
    • dario rosi
    • May 10

21. Power cord in the rear wheel problems

    By Gustavo, May 8
    • 4 replies
    • 76 views
    • 
    • F-wheel DYU
    • May 10

22. How I get a new battery in the UK ?

    By Shanon Adley, May 8
    • 2 replies
    • 31 views
    • 
    • F-wheel DYU
    • May 8

23. DYU D3 F-weel breakdown at commissioning

    By Peter26, April 10   

    • dyu d3
    • dyu
    • 4 replies
    • 146 views
    • 
    • Jesse Jin
    • April 11

24. Dyu speed

    By Kchir, April 2
    • 1 reply
    • 95 views
    • 
    • F-wheel DYU
    • April 2

25. The Bike rides using the accelerator, but it doesn’t work the lights, the horn, nor the bluetooth

    By okfes, March 2
    • 2 replies
    • 74 views
    • 
    • Jesse Jin
    • March 20