After-Sales Service

56 topics in this forum

1. DYU D3 Front light not working

   By dario rosi, June 15
   • 10 replies
   • 57 views
   • 
   • F-wheel DYU
   • June 17

2. Different mode

   By Martin Dewolf, February 27
   • 18 replies
   • 319 views
   • 
   • Steve Guest
   • June 17

3. DYU D3 Horn and lights not working

   By dario rosi, May 1
   • 9 replies
   • 139 views
   • 
   • F-wheel DYU
   • June 10

4. Battery Symbol is flashing

   By Felix, June 3
   • 2 replies
   • 29 views
   • 
   • F-wheel DYU
   • June 3

5. New D1 battery cuts out with 3 bars showing

   By Steve Guest, June 3
   • 0 replies
   • 73 views
   • 
   • Steve Guest
   • June 3

6. Charging problem with d2 bike.

   By Ruben Gomez, June 2
   • 1 reply
   • 31 views
   • 
   • F-wheel DYU
   • June 3

7. De-activation of accelerator on DYU D2 to comply with legal rules in Italy

   By Nicky Nick, May 30
   • 4 replies
   • 84 views
   • 
   • F-wheel DYU
   • June 3

8. Horn beeps occasionally on its own... (DYU D1)

   By Ss Ff, July 26, 2018
   • 17 replies
   • 536 views
   • 
   • F-wheel DYU
   • June 3

9. D2 , horn and lights dont work also.

   By Ruben Gomez, June 2
   • 1 reply
   • 27 views
   • 
   • Rosy (Rosy Chen) Chen
   • June 3

10. Battery status/level power range doesn't decrease when riding

    By Terryl Harris, May 27
    • 1 reply
    • 45 views
    • 
    • F-wheel DYU
    • May 28

11. Mr David

    By David Ion, May 18
    • 2 replies
    • 51 views
    • 
    • F-wheel DYU
    • May 20

12. Rear wheel blocked on a D1 after just 30km

    By Alain, May 18
    • 1 reply
    • 47 views
    • 
    • F-wheel DYU
    • May 20

13. Crushed cable

    By dario rosi, May 16
    • 3 replies
    • 47 views
    • 
    • F-wheel DYU
    • May 17

14. DYU D3 5.2 or 10.4 ?

    By dario rosi, May 2
    • 3 replies
    • 59 views
    • 
    • dario rosi
    • May 10

15. Power cord in the rear wheel problems

    By Gustavo, May 8
    • 4 replies
    • 67 views
    • 
    • F-wheel DYU
    • May 10

16. How I get a new battery in the UK ?

    By Shanon Adley, May 8
    • 2 replies
    • 26 views
    • 
    • F-wheel DYU
    • May 8

17. DYU Electric Bike D1 - problem with moving

    By AlexF, April 20
    • 3 replies
    • 80 views
    • 
    • sales
    • April 23

18. DYU D3 F-weel breakdown at commissioning

    By Peter26, April 10   

    • dyu d3
    • dyu
    • 4 replies
    • 130 views
    • 
    • Jesse Jin
    • April 11

19. Dyu speed

    By Kchir, April 2
    • 1 reply
    • 79 views
    • 
    • F-wheel DYU
    • April 2

20. The Bike rides using the accelerator, but it doesn’t work the lights, the horn, nor the bluetooth

    By okfes, March 2
    • 2 replies
    • 60 views
    • 
    • Jesse Jin
    • March 20

21. DYU Modification - All the information is collected online

    By Jesse Jin, March 19
    • 5 replies
    • 85 views
    • 
    • Jesse Jin
    • March 19

22. Mods

    By Christopher Fonseca, March 14
    • 1 reply
    • 56 views
    • 
    • Rosy (Rosy Chen) Chen
    • March 15

23. DYU Smart Bike Group is Going to Update Its E Bike APP in 2019

    By Jesse Jin, March 13
    • 1 reply
    • 76 views
    • 
    • ruifeng jin
    • March 13

24. F-wheel Icarbot Users Manual (English)

    By F-wheel DYU, March 12
    • 1 reply
    • 30 views
    • 
    • F-wheel DYU
    • March 12

25. French User Manuel DYU Smart Electric Bike/Escooter 140 Modifié 

    By F-wheel DYU, March 12
    • 1 reply
    • 36 views
    • 
    • F-wheel DYU
    • March 12