I bought a new DYU D1 from a seller on Amazon. Opened the box and assembled it. I turned on the power switch and the dashboard did light up showing a full battery. I also put it on charge. The LED turned green. I sat on the seat and advanced the speed control. It wont run. Should it have run without the Ancheer APP?
I thought perhaps it needed to be unlocked via the APP. I installed the APP on my smartphone. Set up the password and it is now unlocked. But it still wont run. I ran within the APP the Self Checking. All items checked were good. Except the battery failed with a X. The seller is stupid and is wasting my time trying to diagnose it. Amazon requested they send me a replacement but they insist on diagnosing it. They are not the factory. They are sales people wasting my time. I sent them a video and a screenshot showing the Battery X. Its now 2 days and haven't heard from the seller. Tonight I will ask amazon for a refund. But perhaps you, THE FACTORY have a suggestion for me to get it going before I insist on a refund.
Can you suggest a way to get it going? Perhaps a master reset within the APP?