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Showing content with the highest reputation since 06/01/2018 in Posts

  1. 2 points
    Hello I try to find the difference between the 3mode (eco , mid,...) Can you explain it ?
  2. 2 points
    Hi i found a sensor bad and the cable the yelllow is bad , so i change and fix the cable and the sensor, but the rear wheel dont go , so the controller box is possible to burn with this shorcut? Did you now where I can buy a new one? My model is a D2F thanks for your time .
  3. 1 point
    Thank you but the shipping costs of passion gadgets are very high !. Do you have another solution?
  4. 1 point
    What is the customisation?
  5. 1 point
    My cruise control button and housing came/delivered damaged and i need to replace it, where can i buy it from. I'm in the united states. California
  6. 1 point
    Hi see the attachments, Unfortunately, the light does not work either manually or automatically in the dark. Thanks for a reply.
  7. 1 point
    How are some of you getting it to unlock the 30km/h option? I've gone over the 10km and it's still not letting me boost the speed. Using the 20190508 version of the app. It says no speed limit on the app update info but there's a speed limit. ???
  8. 1 point
    How do you order an item from this list?
  9. 1 point
    Hi, could you use the APP to do self-checking? then tell us the result. thanks
  10. 1 point
    Finally the new bluetooth board has arrived .. I replaced the old one and now the horn works, the bluetooth connection works but, unfortunately, the front light doesn't work yet. What can I do? Thanks for a suggestion.
  11. 1 point
    Used it once after charging and battery drained overnight. No longer able to charge. What can I do?
  12. 1 point
    Hi, you previously answered that "The next version APP in May 2019 will solve the problem".. The new version was released but the horn beeping problem didnt go away. What should we expect now? Is it possible to solve this problem by a new software update?
  13. 1 point
    Hello will the old app be able to reach the 30kph speed? Here in the US in my state we are allowed to have ebike speed up to 20 miles per hour. Please let me know! As a side note I just ordered the D3 plus from you guys and I am so excited hopefully it will arrive soon!
  14. 1 point
  15. 1 point
    Hi I’ve bought a DYU e-bike from Amazon it worked just fine for a few months but now when I tried this morning to go for a spin it doesn’t accelerate I can see that has plenty of battery but when I spin the accelerator..nothing what can I do?
  16. 1 point
    De: Robin <sales2@fwheel.cc> à: "alain.bezet" <alain.bezet@gmail.com> Date: 19 avr. 2019 07:52 Objet: Re: DYU E-Scooter Envoyé par: fwheel.cc ven. 19 avr. 07:52 Hello,my friend; 1.Check the Brake Tight or Loose; The brake is ok 2.Pls check the controller ,Open battery case,Disconnect the motor lines,and check the motor can use(Move)or not? Could you please help to disconnect the motor lines please ???? If can not move is Motor problem,Pls noted,Thanks! Thanks & Best regards ------------------------------- Sales & Marketing Manager: Robin Whatsapp: + 86-18870816401 Email:sales2@fwheel.cc Company website:https://www.fwheel.cc/ https://dyu.en.alibaba.com/ Shenzhen Counterbalance Technology Co.,Ltd Zhengzhou F-wheel Industrial Co., Ltd Hello,My friend,Sorry give you reply late 1.Pls check your App control locked or not ; App control not locked 2.The Brake ok or not; Brake ok 3.Check the cotroller again; Controller ok for all 4.I think you can sen us one samll Video is better,our engineer can check it directly; Done Hope you understand,Thanks! Thanks & Best regards ------------------------------- Sales & Marketing Manager: Robin Tel.: +86-755-21006832 Email:sales2@fwheel.cc Company website:https://www.fwheel.cc/ https://dyu.en.alibaba.com/ Shenzhen Counterbalance Technology Co.,Ltd Zhengzhou F-wheel Industrial Co., Ltd
  17. 1 point
    I opened the shell of my DYU D3 bike . See image. There is a problem with the red cable at the top. It was crushed during assembly !! What is its function? Thank you.
  18. 1 point
    My speed restriction dropped bak from 30km to 25km also power assisted gears disappeared off the app. Wondering if the app is the prob i believe it had an update on may 9th maybe the update has a bug ?
  19. 1 point
    I already replaced the tire and tube. Thanks.
  20. 1 point
    many and many thanks.....for these informations dario
  21. 1 point
    I tried al 3 modes and all 3 go same speed only dif i found was my battery level went up a bit in eco mode but the speed remained no change ? Anyone else find that to ?
  22. 1 point
    Hi Alex, please send me a video, my email: sales3@fwheel.cc, i will ask engineer analyze it, then reply you how to fix.
  23. 1 point
    I am electrical engineer by the way (but not electronic engineer) so of course it is not problem with brake
  24. 1 point
    Hi Peter, I am sorry to hear that, you can replace a new bluetooth and a new headlight
  25. 1 point
  26. 1 point
    How to change DYU speed to max when start to ride. my dyu speed start speed only max going like 10mp how to adjust anyone know Ty.
  27. 1 point
    The Bike rides using the accelerator, but it doesn’t work the lights, the horn, nor the bluetooth
  28. 1 point
    With the DYU D3, it is by activating the accelerator for 5 seconds that I activate the cruise mode. I have no problem deactivating it by reactivating the accelerator. When the problem of brakes that do not disable the cruise mode appears, it is only with a long stop that the problem disappears.
  29. 1 point
  30. 1 point
    Ebikes price and quality vary much even though they look the same on apperance,for example, lithium battery price is much higher and quality is much better than ebikes with lead acid battery, even though they both use lithium battery of both lead acid battery, its brand also makes price differ much, such as LG battery price is much higher than normal brand battery,of course it's quality also better. then it's about the material of ebikes, aluminum alloy material better and higher than metal material.
  31. 1 point
  32. 1 point
    Hello,My friend. I want to know,it can brake or not? When use the cruise model ,it working well or not?
  33. 1 point
    Hi, how are you? I can find the app "F-Wheel" in the apple store BUT i don't find it for Android. I need the app that connects to my unicicle (not a bike!) via bluetooth. Is it possible to download from here? which one? Thank you very much! Max
  34. 1 point
    Hi, Martin, 3 modes has 3 different speed limits: eco: 15km/h mid: 20km/h high: 25km/h
  35. 1 point
    I locked and unlocked the bike and now it's working again!
  36. 1 point
    My DYU bike has been locked for a week already. Unable to unlock due to problem running the DYU apps. Have tried reinstalling many time but failed to work. It keeps closing the apps all the times. I am using Samsung Note 9. Is it that the apps is not properly developed or tested?
  37. 1 point
    I've relocated my charging port using only the original wiring and receptacle... Makes recharging super simple...
  38. 1 point
    I found a better way of silencing the horn until the NEW Horn button is depressed. Now it works like one expects... No more random blowing of the horn... RandomHornBlowing.mp4
  39. 1 point
    Yes, true it doesn’t really help because 2x it happens at a red stop light.. ?? like olala can’t you wait or are you in rush?? Hope we can deactivate it...
  40. 1 point
    hi in your web site you wrote that do you have a resellers Switzerland please can write us an e-mail or adress to buy the bike tks
  41. 1 point
    I have a different problem, the bike accelerates up to 25km / h, earlier up to 30km / h, today after a distance of 2km limits its power, is weaker and reduces the max speed to 15km / h, after waiting a few minutes the power returns for a moment, the bike has run only 95km
  42. 1 point
    I have tried to locate this functionality but couldnt find any relevant button/option in the app. Is this for D1 deluxe only?
  43. 1 point
    Thanks for the reply. Searching through your online guide I have seen that sometimes you need to clear cache/storage of the app to properly work. Did that and now seems to be working fine.
  44. 1 point
    Hi Jesse, Thank you for replying. With the help of some experienced riders, the problem had been resolved. The App does not allow the Bluetooth to be connected to other smart devices (smart watches, health bands etc) while scanning for the DYU. Temporary solution is to switch off or unpair the smart devices, but a more permanent solution is definitely required. Please do look into it. Thank you. PS: Problem occurred on Samsung S8+ with Garmin Fenix 3 and Samsung S7 Edge with Miband 2. Hope this help with your technical team.
  45. 1 point
    Hello! I just received my DYU D1 and I love it. I would like to use it to go on errands. Is there a place that sells little metal baskets for the D1 (or D2)? You can see one on the following page, second picture from the top. https://www.fwheel.cc/f-wheel-is-taking-part-in-hongkong-global-sources-electronics-fair/ Thank you, Sabia
  46. 1 point
    Dear Sabia,thank you so much for your information.Can you tell me where you bought your dyu D1 and where you live now?We will help find a local authorized representative for you to buy the basket.You can send by email to sales2@fwheel.cc.Our sales will send more information to you.Any questions,just feel free to tell us.Have a nice day.
  47. 1 point
  48. 1 point
    Please send your inquiry to sales2@fwheel.cc.We will help you find a local seller.Thank you so much.
  49. 1 point
    Dyu Escooter Singapore at Carfreesunday Visit one north for carfreeday
  50. 1 point
    There are already over 1 thousand members, exactly 1292 members in the Singapore DYU bike group, who talks about the DYU smart bike and make friends with other DYU ebike riders. They share the riding experience, hang out with each other and visit friends home with the convenient lightweight portable electric bike. The DYU group in Singapore is https://www.facebook.com/groups/180477206065300/ Another group is https://www.facebook.com/groups/1628694850519751/about/
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