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Showing content with the highest reputation since 06/01/2018 in all areas

  1. 2 points
    Hello I try to find the difference between the 3mode (eco , mid,...) Can you explain it ?
  2. 2 points
    Hi i found a sensor bad and the cable the yelllow is bad , so i change and fix the cable and the sensor, but the rear wheel dont go , so the controller box is possible to burn with this shorcut? Did you now where I can buy a new one? My model is a D2F thanks for your time .
  3. 1 point
    The front light still doesn't work, neither in manual nor in automatic when it's dark (I changed the bluetooth card). What can I do ? Thank you ps: see attached images What can I do ? Thank you ps: see attached images
  4. 1 point
    Thank you but the shipping costs of passion gadgets are very high !. Do you have another solution?
  5. 1 point
    What is the customisation?
  6. 1 point
    Hi Sir, Yes, we start to remove the speed limit, the APP has upgraded, so please check again after you ride 10km. any problem, please send me a video to email: fwheel@fwheel.cc.
  7. 1 point
    My cruise control button and housing came/delivered damaged and i need to replace it, where can i buy it from. I'm in the united states. California
  8. 1 point
    How are some of you getting it to unlock the 30km/h option? I've gone over the 10km and it's still not letting me boost the speed. Using the 20190508 version of the app. It says no speed limit on the app update info but there's a speed limit. ???
  9. 1 point
    Hi, could you use the APP to do self-checking? then tell us the result. thanks
  10. 1 point
    Hi there, I didnt use my dyu d1 for about 2 weeks. I rides as normal, but the battery temperature symbol in the app is flashing. No matter what temperature (40 degress celsius after riding now it has 25 degrees and is still flashing). Moreover i noticed that my d1 reaches only exactly 25 km/h (used to be about 28 km/h before) has Dyu adapted the 25 km/h max to the new german ebike law?
  11. 1 point
    Used it once after charging and battery drained overnight. No longer able to charge. What can I do?
  12. 1 point
    Hi, you previously answered that "The next version APP in May 2019 will solve the problem".. The new version was released but the horn beeping problem didnt go away. What should we expect now? Is it possible to solve this problem by a new software update?
  13. 1 point
    Thank for your answer. I am aware that it is possible to inhibit the functionality of the accelerator knob for the start up, via DYU App. I've already done it, selecting non-zero start in the start-up settings. Doing so, you shall use the pedals to initiate the movement of the bycicle. I am just wondering whether it would be possible to completely inhibit the use of the accelerator from the App. I am not an expert and I do not really know the effort to make such software update. However, I think that it might be worth for the Manufacturer if it allows the safe and legal use of the ebike in the Country; I do not know the sales figures in Italy but I personally know a few owners of the DYU D2... Is there any chance to have this option available in future or I have to dismiss my beloved DYU D2?
  14. 1 point
    Hi I’ve bought a DYU e-bike from Amazon it worked just fine for a few months but now when I tried this morning to go for a spin it doesn’t accelerate I can see that has plenty of battery but when I spin the accelerator..nothing what can I do?
  15. 1 point
    De: Robin <sales2@fwheel.cc> à: "alain.bezet" <alain.bezet@gmail.com> Date: 19 avr. 2019 07:52 Objet: Re: DYU E-Scooter Envoyé par: fwheel.cc ven. 19 avr. 07:52 Hello,my friend; 1.Check the Brake Tight or Loose; The brake is ok 2.Pls check the controller ,Open battery case,Disconnect the motor lines,and check the motor can use(Move)or not? Could you please help to disconnect the motor lines please ???? If can not move is Motor problem,Pls noted,Thanks! Thanks & Best regards ------------------------------- Sales & Marketing Manager: Robin Whatsapp: + 86-18870816401 Email:sales2@fwheel.cc Company website:https://www.fwheel.cc/ https://dyu.en.alibaba.com/ Shenzhen Counterbalance Technology Co.,Ltd Zhengzhou F-wheel Industrial Co., Ltd Hello,My friend,Sorry give you reply late 1.Pls check your App control locked or not ; App control not locked 2.The Brake ok or not; Brake ok 3.Check the cotroller again; Controller ok for all 4.I think you can sen us one samll Video is better,our engineer can check it directly; Done Hope you understand,Thanks! Thanks & Best regards ------------------------------- Sales & Marketing Manager: Robin Tel.: +86-755-21006832 Email:sales2@fwheel.cc Company website:https://www.fwheel.cc/ https://dyu.en.alibaba.com/ Shenzhen Counterbalance Technology Co.,Ltd Zhengzhou F-wheel Industrial Co., Ltd
  16. 1 point
    My speed restriction dropped bak from 30km to 25km also power assisted gears disappeared off the app. Wondering if the app is the prob i believe it had an update on may 9th maybe the update has a bug ?
  17. 1 point
    Hi , the rear wheel not working , so in the bike shop not tie very well the nuts , so the rear wheel spin in the same place and bite the cable , i put in the position the cable but i dont have full power only move a little When i put a little power in the handle and i hear a noise inside like a cluth and very bad noise and the wheel die, so i desarmed all the rear wheel and i dont see nothing wrong, the cables and the cables inside the wheel are ok , what do you think is happen? I have the dyu d2 F thanks so much for your time .
  18. 1 point
    I already replaced the tire and tube. Thanks.
  19. 1 point
    Is it durable? I have been riding the D1 for 2 months now and wow. 700 miles of riding it like a BMX bike, jumping curbs, pulling wheelies and riding down stairs. I had 1 rear tire blow out! That is the ONLY problems I've ever had. It's awesome. Thanks DYU and F-WHEEL I'm having so much fun.
  20. 1 point

    Version 3.0.0

    239 downloads

    This is the APP of DYU electric bike. Sign in to download. PS: Use a computer to download the APP if your phone failed to download
  21. 1 point
    many and many thanks.....for these informations dario
  22. 1 point
    Many thanks for the reply
  23. 1 point
    Hi Alex, thanks a lot for your feedbacks. Before the motor-wheel truns off, did you brake it? sometimes, when you braking, then release it, must fully release, otherwise can not work normally.
  24. 1 point
    Hi Peter, I am sorry to hear that, you can replace a new bluetooth and a new headlight
  25. 1 point
    How to change DYU speed to max when start to ride. my dyu speed start speed only max going like 10mp how to adjust anyone know Ty.
  26. 1 point
    Hi Christopher, Max speed of all our DYU ebikes is 25KM/H. For new ebikes, the factory speed is 20KM/H, you can adjust it to 25KM/H after you ride more than 10KM and it also shows over 10KM in your App.
  27. 1 point
    With the DYU D3, it is by activating the accelerator for 5 seconds that I activate the cruise mode. I have no problem deactivating it by reactivating the accelerator. When the problem of brakes that do not disable the cruise mode appears, it is only with a long stop that the problem disappears.
  28. 1 point
  29. 1 point
    We hereby sincerely invite you and your company representatives to visit our booth at Hongkong Global Sources Electronics Fair which will be held in Asia-world Expo from October 11th to 14th 2018.You are warmly welcome to visit us.We will present our whole series of Electric Bikes and Electric Scooters at the fair.
  30. 1 point
  31. 1 point
    Many experienced distributors and importers have experience difficulty in communicating with the factories. But nowadays, factories are improving their communicating skills and serviceability. Once they move the first step with the factory, they'll find great potential in making the business even much more profitable.
  32. 1 point
    Hi, how are you? I can find the app "F-Wheel" in the apple store BUT i don't find it for Android. I need the app that connects to my unicicle (not a bike!) via bluetooth. Is it possible to download from here? which one? Thank you very much! Max
  33. 1 point
    Hi, Martin, 3 modes has 3 different speed limits: eco: 15km/h mid: 20km/h high: 25km/h
  34. 1 point
    I locked and unlocked the bike and now it's working again!
  35. 1 point
    I've relocated my charging port using only the original wiring and receptacle... Makes recharging super simple...
  36. 1 point
    Well, the bike locator in the app was the one on the lower left side that looks lile a compass.. well they say that only works in china.. will probabably try to fix this crazy horn soon then. ??
  37. 1 point
    Yes, true it doesn’t really help because 2x it happens at a red stop light.. ?? like olala can’t you wait or are you in rush?? Hope we can deactivate it...
  38. 1 point
    Thanks for the reply. Searching through your online guide I have seen that sometimes you need to clear cache/storage of the app to properly work. Did that and now seems to be working fine.
  39. 1 point
    Hi, Every time i connect the phone with my D1, the general statistics of the bike (running time and general milaege) are shown zero. It seems like the total values are not stored. I am using the latest version of the Android app (downloaded from the google play store).
  40. 1 point
    Thanks for your valuable information. I noticed the APP department to correct the error in the next update.
  41. 1 point
    I want a more powerful bike and a more powerful battery. Is there anywhere to buy them
  42. 1 point
  43. 1 point
    Hello! I just received my DYU D1 and I love it. I would like to use it to go on errands. Is there a place that sells little metal baskets for the D1 (or D2)? You can see one on the following page, second picture from the top. https://www.fwheel.cc/f-wheel-is-taking-part-in-hongkong-global-sources-electronics-fair/ Thank you, Sabia
  44. 1 point
    As above mentioned, different countries have different regulations. Can you tell us what document do you need? Can you send more information about your document? We will help you to provide document as you need.
  45. 1 point
    Dear Sabia,thank you so much for your information.Can you tell me where you bought your dyu D1 and where you live now?We will help find a local authorized representative for you to buy the basket.You can send by email to sales2@fwheel.cc.Our sales will send more information to you.Any questions,just feel free to tell us.Have a nice day.
  46. 1 point
  47. 1 point
    the price varies over time for manufacturing cost, tax, order quantity and so on, the best way to get price is to email to fwheel@fwheel.cc I've emailed you the details.
  48. 1 point
    Can I please have a catalogue including costs and import to Australia.
  49. 1 point
    Please send your inquiry to sales2@fwheel.cc.We will help you find a local seller.Thank you so much.
  50. 1 point
    There are already over 1 thousand members, exactly 1292 members in the Singapore DYU bike group, who talks about the DYU smart bike and make friends with other DYU ebike riders. They share the riding experience, hang out with each other and visit friends home with the convenient lightweight portable electric bike. The DYU group in Singapore is https://www.facebook.com/groups/180477206065300/ Another group is https://www.facebook.com/groups/1628694850519751/about/
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