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Rosy (Rosy Chen) Chen

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Rosy (Rosy Chen) Chen last won the day on August 22 2019

Rosy (Rosy Chen) Chen had the most liked content!

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  1. Dear Friend, Which model of your bike did you hold? Does your bike has a bluetooth and APP? sometimes the bike display battery show is not so accurate, but in the APP you can check the battery accurately, so plz check the battery in you APP after it is full charged. For more convenient of our communication and better solve your problem, plz contact me by email: sales1@fwheel.cc or whatsapp:+86-19874721203 thank you
  2. our max speed of D2 is 25KM/H. You can adjust the max speed to 25KM/H in the DYU APP. But there is no way to adjust max speed over 25KM/H. plz note
  3. I need to check more information on your bike to find out the problem, maybe it's problem on throttle or something else. plz add my whatsapp:+86-19874721203 for more convenient of our communication and for me to better solve your problem.
  4. What I mean gear shift is the throttle. What do you mean of the brake lever is fully off?
  5. Which function of your bike doesn't work normally now? The gear shift or the power?
  6. Plz try to off load the APP and then redownload to try again, or download it in another phone to try again to check whether it work well.
  7. Dear Burton, I don't think it's our latest version. Latest version is 2.04 for android phone and is 1.91 for apple phone
  8. Dear, Thank you for your informaiton. Our brake is power-off brake, if the brake doesn't rebound fully, then the throttle won't run,plz check whether the brake rebound fully already. For the volt, informaiton in APP is only correct when bike power is finished full charged. To better and quicker solve your problem, plz contact me by my whatsapp: +86-19874721203
  9. Dear friend, No problem to become OEM seller in Canada,plz email me your exact OEM demands to my email: sales1@fwheel.cc and I will send price list . Thank you.
  10. OK,Thank you for your inforamtion, I will tell this to my engineers.
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