sales
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DYU D3 Electric Bike Frequently Asked Questions
sales replied to Jesse Jin's topic in General Discussion
Dear All, please reference this size: 13.5cm， -
Hi, only when you press the cruise button, then it can work, otherwise it's dangerous, hope this can help you
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Hi Sir, We still don't know what do you want, do you mean the CE certificate or others?
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Hi LUC, suggest you can buy the 14inch tires in local bike store, it should be more easier and it's a cheap way to solve the problem.
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Hi Julien，did you confirm the problem with your seller? the horn and bluetooth App all can't work, right?
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Hi Sir, Yes, we start to remove the speed limit, the APP has upgraded, so please check again after you ride 10km. any problem, please send me a video to email: fwheel@fwheel.cc.
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Hi, could you use the APP to do self-checking? then tell us the result. thanks
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Hi Alex, please send me a video, my email: sales3@fwheel.cc, i will ask engineer analyze it, then reply you how to fix.
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sales joined the community
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Hi Alex, thanks a lot for your feedbacks. Before the motor-wheel truns off, did you brake it? sometimes, when you braking, then release it, must fully release, otherwise can not work normally.
