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Jesse Jin

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Everything posted by Jesse Jin

  1. Dear Jose M, contact our sales to buy the display here: https://www.fwheel.cc/contact-us/ There might be some agents who sells the display-throttle locally. Need to get the info from DYU sales staff by leaving a message to them: https://www.fwheel.cc/contact-us/
  2. Officially the top speed is set at 25km/h for safety reason. Can't be higher or it will violate the traffic regulations.
  3. Hi Trevor, we're deeply sorry hearing that. The App isn't critical to run the e-bike. It doesn't hinder the use of ebike. It's likely the battery plug inside gets losen up after long shipment on the way. Is the email in this forum correct? I'll arrange DYU after sales staff to help you solve this problem.
  4. Kindly contact our sales for the battery: https://www.fwheel.cc/contact-us/
  5. It's top speed is 25km/h, only customized ones breaks the record
  6. There is no D4+ I think, or it's a customized one: https://www.fwheel.cc/does-dyu-e-bike-series-include-dyu-d4/
  7. Hi Paul,DYU D1 has 2 models: Standard 6ah battery, Deluxe 10.4ah battery. If you're using the Standard version, you can upgrade the battery to a larger one. Need to contact our sales for purchasing: https://www.fwheel.cc/contact-us/ Besides, DYU A5 come with a more powerful 350W motor, 21 ah battery: https://www.fwheel.cc/product/f-wheel-a5-e-bike/
  8. Way to assemble the battery of DYU A5 ebike F-Wheel Way to assemble buzzer and alarm of A5 ebike F-Wheel Way to disassemble buzzer and alarm of A5 ebike-F-Wheel Disassemble the battery of DYU A5 Ebike F-Wheel Disassemble the switch of A5 ebike F-Wheel Disassemble the controller of DYU A5 Way to install DYU V1 vertical pole video F-Wheel Ways to Convert DYU ebike to Scooter F-Wheel Ways to convert DYU Electric sooter to Ebike(Add chain and pedals on DYU Ebike) F-Wheel DYU D3F 14inch Bigger Wheel Electric Scooter and Bike F-Wheel
  9. Way to assemble the battery of DYU A5 ebike F-Wheel way to assemble buzzer and alarm of A5 ebike F-Wheel Way to disassemble buzzer and alarm of A5 ebike-F-Wheel Disassemble the battery of DYU A5 Ebike F-Wheel Disassemble the switch of A5 ebike F-Wheel Disassemble the controller of DYU A5 Way to install DYU V1 vertical pole video F-Wheel Ways to Convert DYU ebike to Scooter F-Wheel Ways to convert DYU Electric sooter to Ebike(Add chain and pedals on DYU Ebike) F-Wheel DYU D3F 14inch Bigger Wheel Electric Scooter and Bike F-Wheel
  10. Hi Nancy, you can buy sample here at retail price: https://dyu.fwheel.cc/ebikes/dyu-smart-electric-bike-d3/ For wholesale, need to leave a message on this page: https://www.fwheel.cc/contact-us/
  11. Hi Nancy, you can buy sample here at retail price: https://dyu.fwheel.cc/ebikes/dyu-smart-electric-bike-d3/ For wholesale, need to leave a message on this page: https://www.fwheel.cc/contact-us/
  12. Hi Dario, need to contact DYU at sales1@fwheel.cc, it's Rosy who's in charge of DYU Italian market
  13. https://dyu.en.alibaba.com/productgrouplist-812777509/parts_accessories.html The DYU alibaba store also has these parts in stock: dyu battery replacement, dyu electric bike modified convertion tool,dyu d1 battery charger, dyu d3 14 inner tube for d3 electric bike, dyu brake pad The support staff also provide step by step instructions on setting up the phone on Dyu e bike.
  14. Need to consult DYU engineer: fwheel@fwheel.cc
  15. Hi Kevin, rear sprocket for DYU d2 and other spare parts are sold by DYU officail. Contact them here by leave a message on this page: https://www.fwheel.cc/contact-us/
  16. Hi Pedro, there is no function in D3 to lock the bike's steering wheel. Please kindly check if there is something wrong with the steer front fork. And it would be better if you shoot us a video on this steering problem. We'll help you to check where the problem lies in.
  17. Contact our support staff at fwheel@fwheel.cc for solutions. Sorry for the inconvenience. It might be broken by the shipping company.
  18. Dear Rahmat, contact our support email fwheel@fwheel.cc for solutions. Sorry for the inconvenience. It's might be broken by the shipping company.
  19. Hi Roger, it's likely a bluetooth board problem, our sales & support staff will show you the related part price and lead you to buy. Contact our after sales at fwheel@fwheel.cc
  20. Please leave a message here: https://www.fwheel.cc/contact-us/ DYU support staff will help out of this. It's likely related to the bluetooth board
  21. Please leave a message here, DYU support staff will help: https://www.fwheel.cc/contact-us/
  22. Need to contact our sales @Rosy (Rosy Chen) ChenI've notified her to reply you in email
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