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Jesse Jin

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Everything posted by Jesse Jin

  1. There is no D4+ I think, or it's a customized one: https://www.fwheel.cc/does-dyu-e-bike-series-include-dyu-d4/
  2. Hi Paul,DYU D1 has 2 models: Standard 6ah battery, Deluxe 10.4ah battery. If you're using the Standard version, you can upgrade the battery to a larger one. Need to contact our sales for purchasing: https://www.fwheel.cc/contact-us/ Besides, DYU A5 come with a more powerful 350W motor, 21 ah battery: https://www.fwheel.cc/product/f-wheel-a5-e-bike/
  3. Way to assemble the battery of DYU A5 ebike F-Wheel Way to assemble buzzer and alarm of A5 ebike F-Wheel Way to disassemble buzzer and alarm of A5 ebike-F-Wheel Disassemble the battery of DYU A5 Ebike F-Wheel Disassemble the switch of A5 ebike F-Wheel Disassemble the controller of DYU A5 Way to install DYU V1 vertical pole video F-Wheel Ways to Convert DYU ebike to Scooter F-Wheel Ways to convert DYU Electric sooter to Ebike(Add chain and pedals on DYU Ebike) F-Wheel DYU D3F 14inch Bigger Wheel Electric Scooter and Bike F-Wheel
  4. Way to assemble the battery of DYU A5 ebike F-Wheel way to assemble buzzer and alarm of A5 ebike F-Wheel Way to disassemble buzzer and alarm of A5 ebike-F-Wheel Disassemble the battery of DYU A5 Ebike F-Wheel Disassemble the switch of A5 ebike F-Wheel Disassemble the controller of DYU A5 Way to install DYU V1 vertical pole video F-Wheel Ways to Convert DYU ebike to Scooter F-Wheel Ways to convert DYU Electric sooter to Ebike(Add chain and pedals on DYU Ebike) F-Wheel DYU D3F 14inch Bigger Wheel Electric Scooter and Bike F-Wheel
  5. Hi Nancy, you can buy sample here at retail price: https://dyu.fwheel.cc/ebikes/dyu-smart-electric-bike-d3/ For wholesale, need to leave a message on this page: https://www.fwheel.cc/contact-us/
  6. Hi Nancy, you can buy sample here at retail price: https://dyu.fwheel.cc/ebikes/dyu-smart-electric-bike-d3/ For wholesale, need to leave a message on this page: https://www.fwheel.cc/contact-us/
  7. Hi Dario, need to contact DYU at sales1@fwheel.cc, it's Rosy who's in charge of DYU Italian market
  8. https://dyu.en.alibaba.com/productgrouplist-812777509/parts_accessories.html The DYU alibaba store also has these parts in stock: dyu battery replacement, dyu electric bike modified convertion tool,dyu d1 battery charger, dyu d3 14 inner tube for d3 electric bike, dyu brake pad The support staff also provide step by step instructions on setting up the phone on Dyu e bike.
  9. Need to consult DYU engineer: fwheel@fwheel.cc
  10. Hi Kevin, rear sprocket for DYU d2 and other spare parts are sold by DYU officail. Contact them here by leave a message on this page: https://www.fwheel.cc/contact-us/
  11. Hi Pedro, there is no function in D3 to lock the bike's steering wheel. Please kindly check if there is something wrong with the steer front fork. And it would be better if you shoot us a video on this steering problem. We'll help you to check where the problem lies in.
  12. Contact our support staff at fwheel@fwheel.cc for solutions. Sorry for the inconvenience. It might be broken by the shipping company.
  13. Dear Rahmat, contact our support email fwheel@fwheel.cc for solutions. Sorry for the inconvenience. It's might be broken by the shipping company.
  14. Hi Roger, it's likely a bluetooth board problem, our sales & support staff will show you the related part price and lead you to buy. Contact our after sales at fwheel@fwheel.cc
  15. Please leave a message here: https://www.fwheel.cc/contact-us/ DYU support staff will help out of this. It's likely related to the bluetooth board
  16. Please leave a message here, DYU support staff will help: https://www.fwheel.cc/contact-us/
  17. Need to contact our sales @Rosy (Rosy Chen) ChenI've notified her to reply you in email
  18. Rosy said it right "DYU max speed of D2 is 25KM/H. You can adjust the max speed to 25KM/H in the DYU APP. But there is no way to adjust max speed over 25KM/H." For safety it cannot reach higher speed than 17MPH.
  19. Hi, Ayumi, can you show us more details, like a short video. I'll report the problem soon to the engineer for a timely response.
  20. We're back on 10th February. Any problem please contact at fwheel@fwheel.cc directly. Thank you!
  21. Hi Djbateman, it's CNY and we're on holiday now. Can you email to fwheel@fwheel.cc at the moment? We'll get back to you soon, thank you.
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