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Jesse Jin

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Everything posted by Jesse Jin

  1. Hi, Ayumi, can you show us more details, like a short video. I'll report the problem soon to the engineer for a timely response.
  2. We're back on 10th February. Any problem please contact at fwheel@fwheel.cc directly. Thank you!
  3. Hi Djbateman, it's CNY and we're on holiday now. Can you email to fwheel@fwheel.cc at the moment? We'll get back to you soon, thank you.
  4. Hi Djbateman, it's CNY and we're on holiday now. Can you email to fwheel@fwheel.cc at the moment? We'll get back to you soon, thank you.
  5. Hi Basbarber. Sorry but we're only CNY. Please contact the official by fwheel@fwheel.cc for the solution. Thank you
  6. Hi, Victor. No more off topic advertisement on our official notice please. I had done you a favor already. You can post it in off-topic colomn only.
  7. Thank you, thank you very much! We're always at service of you. 🙂
  8. DYU D3f spare part above reference size: 13.5cm
  9. Thank you for the useful info. Please hold on. I'm asking it for you
  10. Hi Casolin, we need to know which model it is. Can you show us more info? Because different models have different sizes. After getting the model info, we'd ask our engineer for you about this.
  11. You're welcome. Our Poland warehouse has these parts in stock, and our colleague Robin has emailed you the details, have a good day!
  12. Hi Raúl, thanks for the valuable advice. According to multiple feedbacks from DYU users, this issue has happened in a certain group of DYU smart bikes. It's correlated with both Bluetooth board and APP. Newly produced DYU ebikes have eliminated the problem.To learn more about the details and solutions, please leave a message here or email fwheel@fwheel.cc
  13. That's true, wet conditons are bad to most e bikes. We really haven't heard about problems about the rubber cover, it's a valuable finding, thanks for sharing, this design will be improved later.
  14. That's true, but 12'' would not be good enough on small pothole.
  15. Dear Rider, did you contact our sales: fwheel@fwheel.cc What's their reply?
  16. Only some specific models (maybe D1F) can be modified to Ebike, contact our sales to see if your escooter is able to be converted: https://www.fwheel.cc/contact-us/
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