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Jesse Jin

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Everything posted by Jesse Jin

  1. There are also old versions of APP that might help: https://www.fwheel.cc/dyu_20190723.apk https://www.fwheel.cc/dyu_20190805.apk https://www.fwheel.cc/dyu_20191125.apk
  2. Maybe some app is conflicting with the DYU app. Can you change a phone to try if it's this problem? If so, I''ll help you to report it to the engineer for further fix.
  3. dolphin V1.7.apk: https://drive.google.com/file/d/0B6JZ7xCZ7mm5alhuUGl4U09aY0U/view?usp=sharing The down link is retored and works normal now.
  4. Hi Jeffrey, did you change a mobile phone to try it, maybe it's a compatible problem of APP. Is your phone Andriod or IOS? Can you remove the APP and re-install it? Because the APP has been updated. https://www.fwheel.cc/download-dyu-app/
  5. OK, thank you for letting us know.
  6. Hi friend, you can download it here: https://drive.google.com/file/d/0B6JZ7xCZ7mm5XzRVc0xmMXh1VkE/view?usp=sharing
  7. Hi Homey, DYU D2+ comes with a 10 AH battery, its motor power is 250W. Windgoo is one of the dealers of DYU. As to 350W motor, pleaes contact our sales, it's a special version of DYU:https://www.fwheel.cc/contact-us/
  8. Hi Homey, please leave a message on this page to buy: https://www.fwheel.cc/contact-us/ DYU S2 is the lattest model with the best range while it's not in mass production yet. We recommend DYU D3 Plus.
  9. Besides, we need these infomation for solving the problem: 1. Does it stop working for power off? 2. Can you turn on again after power off, or do you need to start while charging? 3. Notice: The charger indicator light will show green when the e-bike is fully charged or fail to charge. 4. Connect to the APP to see how much power is displayed in the APP, voltage, and whether these data are available.
  10. Follow this video to set up DYU V1 in a minute:
  11. Hi Ral, sorry hearing about that. The bike max speed is 25 km. The app is not essential to the e-bike riding while the battery is. Did you check if the battery plug lossen up after bumping on the road? Can you shoot me a short video of the problem? I'll send it the enginner for debugging.
  12. Dear Jose M, contact our sales to buy the display here: https://www.fwheel.cc/contact-us/ There might be some agents who sells the display-throttle locally. Need to get the info from DYU sales staff by leaving a message to them: https://www.fwheel.cc/contact-us/
  13. Officially the top speed is set at 25km/h for safety reason. Can't be higher or it will violate the traffic regulations.
  14. Hi Trevor, we're deeply sorry hearing that. The App isn't critical to run the e-bike. It doesn't hinder the use of ebike. It's likely the battery plug inside gets losen up after long shipment on the way. Is the email in this forum correct? I'll arrange DYU after sales staff to help you solve this problem.
  15. Kindly contact our sales for the battery: https://www.fwheel.cc/contact-us/
  16. It's top speed is 25km/h, only customized ones breaks the record
  17. There is no D4+ I think, or it's a customized one: https://www.fwheel.cc/does-dyu-e-bike-series-include-dyu-d4/
  18. Hi Paul,DYU D1 has 2 models: Standard 6ah battery, Deluxe 10.4ah battery. If you're using the Standard version, you can upgrade the battery to a larger one. Need to contact our sales for purchasing: https://www.fwheel.cc/contact-us/ Besides, DYU A5 come with a more powerful 350W motor, 21 ah battery: https://www.fwheel.cc/product/f-wheel-a5-e-bike/
  19. Way to assemble the battery of DYU A5 ebike F-Wheel Way to assemble buzzer and alarm of A5 ebike F-Wheel Way to disassemble buzzer and alarm of A5 ebike-F-Wheel Disassemble the battery of DYU A5 Ebike F-Wheel Disassemble the switch of A5 ebike F-Wheel Disassemble the controller of DYU A5 Way to install DYU V1 vertical pole video F-Wheel Ways to Convert DYU ebike to Scooter F-Wheel Ways to convert DYU Electric sooter to Ebike(Add chain and pedals on DYU Ebike) F-Wheel
  20. Way to assemble the battery of DYU A5 ebike F-Wheel way to assemble buzzer and alarm of A5 ebike F-Wheel Way to disassemble buzzer and alarm of A5 ebike-F-Wheel Disassemble the battery of DYU A5 Ebike F-Wheel Disassemble the switch of A5 ebike F-Wheel Disassemble the controller of DYU A5 Way to install DYU V1 vertical pole video F-Wheel Ways to Convert DYU ebike to Scooter F-Wheel Ways to convert DYU Electric sooter to Ebike(Add chain and pedals on DYU Ebike) F-Wheel
  21. Hi Nancy, you can buy sample here at retail price: https://dyu.fwheel.cc/ebikes/dyu-smart-electric-bike-d3/ For wholesale, need to leave a message on this page: https://www.fwheel.cc/contact-us/
  22. Hi Nancy, you can buy sample here at retail price: https://dyu.fwheel.cc/ebikes/dyu-smart-electric-bike-d3/ For wholesale, need to leave a message on this page: https://www.fwheel.cc/contact-us/
  23. Hi Dario, need to contact DYU at sales1@fwheel.cc, it's Rosy who's in charge of DYU Italian market
  24. https://dyu.en.alibaba.com/productgrouplist-812777509/parts_accessories.html The DYU alibaba store also has these parts in stock: dyu battery replacement, dyu electric bike modified convertion tool,dyu d1 battery charger, dyu d3 14 inner tube for d3 electric bike, dyu brake pad The support staff also provide step by step instructions on setting up the phone on Dyu e bike.
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