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Louis Luo

Apps crashes

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My DYU bike has been locked for a week already. Unable to unlock due to problem running the DYU apps. Have tried reinstalling many time but failed to work. It keeps closing the apps all the times.

I am using Samsung Note 9. Is it that the apps is not properly developed or tested?

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Dear Louis , Thanks for your message.

Please enter the password 123456, then check will you get a wrong code, once you get a error code, please send it to me, I will ask our engineer help you find the right password.

The email address: sales2@fwheel.cc

On 9/10/2018 at 7:06 PM, Louis Luo said:

My DYU bike has been locked for a week already. Unable to unlock due to problem running the DYU apps. Have tried reinstalling many time but failed to work. It keeps closing the apps all the times.

I am using Samsung Note 9. Is it that the apps is not properly developed or tested?

 

 

Dear Manuel Correia, thanks for your message.

Please try to change a smart phone to try, if it still can not work, please send some video to me, I will ask our engineer to help you solve it asap.

The email address: sales2@fwheel.cc

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