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Jesse Jin

DYU D2 Electric Bike Frequently Asked Questions

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What DYU D2 spare parts do you provide?

Following are the DYU D2 spare parts we have:

14'' Battery Case 

%E5%9B%BE%E7%89%879.png
Footpadel (including Crank and pedal.)

%E5%9B%BE%E7%89%8710.png
Kickstand

%E5%9B%BE%E7%89%8711-1024x759.png
Seat 

%E5%9B%BE%E7%89%8712.png
14 '' Inner Tyre 

%E5%9B%BE%E7%89%8711-1.png
14'' Outer Tyre 

%E5%9B%BE%E7%89%8712-1.png
Front Brake Disc

 %E5%9B%BE%E7%89%8713.png
Rear Brake Disc

 %E5%9B%BE%E7%89%8714.png
Rear Braker 

%E5%9B%BE%E7%89%8715-1024x759.png
Left Brake Lever(including Brake Cable)

%E5%9B%BE%E7%89%8717.png
Right Brake Lever(including Brake Cable)
Chain
Middle axle
Chain wheel
Flywheel
Assist power sensor
Chain adjuster 
Bluetooth Board

%E5%9B%BE%E7%89%8715-2-1024x759.png 
Control Board 

%E5%9B%BE%E7%89%8716-1024x759.png
Rear Light 

%E5%9B%BE%E7%89%8717-1.png
Front light

 %E5%9B%BE%E7%89%8718.png
Throttle Handle and Power Meter

%E5%9B%BE%E7%89%8719-1024x759.png
Handlebar grip
Power Switch and Horn
 Motor 

%E5%9B%BE%E7%89%8720-1024x759.png
Front Wheel Hub 

%E5%9B%BE%E7%89%8721-1024x759.png
Charger 

%E5%9B%BE%E7%89%8722-1024x759.png

4.4 AH LG Battery 

%E5%9B%BE%E7%89%8723.png

10.4 AH LG Battery 

%E5%9B%BE%E7%89%8724.png

Charging Port and Connecting Wire 

%E5%9B%BE%E7%89%8715-3-1024x759.png
Packaging Box 

%E5%9B%BE%E7%89%8716-1-1024x759.png

Child Seat 

%E5%9B%BE%E7%89%8718-1-1024x759.png
Front Fender

%E5%9B%BE%E7%89%8719-1.png

Rear Fender

4-1.png

Basket

%E5%9B%BE%E7%89%8717-2.png

Middle axle
1.png

Chain wheel

2.png

Flywheel

3.png

Assist power sensor

4.png

Chain adjuster

5.png

 Meter

1-1.png

Handlebar grip

2-1.png

Power Switch and Horn

3-1.png

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Posted (edited)

I have a D3 Plus which also has a bluetooth app. I know this works for me: Keep your phone bluetooth off. Open the DYU APP. When it loads and searches it will ask permission to turn on bluetooth. Wait until you see the DYU app load then click YES to allow bluetooth. Good luck... 

Edited by Jay Kay

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Hello,Friend

1.We have two model,D2 & D2F,D2 have APP, This can use your phone connect,but D2F not have APP,so can‘t use phone connect,pls noted;

2.if D2 can not connect,pls off your bluetooth ,and open the DYU APP to check again,Thanks!

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Also if the d2f doesn't have blue tooth how can I gps track if it gets stolen also how do I change the speed settings without the app come on guys I bought my d2f from wish it was suppose to be a d2 I the every dyu they sell are d2fs and they charge different prices this is very deceiving

 

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On 8/2/2019 at 1:33 PM, Charles Williams said:

Also if the d2f doesn't have blue tooth how can I gps track if it gets stolen also how do I change the speed settings without the app come on guys I bought my d2f from wish it was suppose to be a d2 I the every dyu they sell are d2fs and they charge different prices this is very deceiving

all our ebikes don't have GPS not only D2F. Our GPS only work in China. D2F withour APP can't change the speed setting.

 

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On 8/2/2019 at 2:03 AM, Charles Williams said:

Yes it does horn not loud though

 

Plz try to off load the APP and then redownload to try again, or download it in another phone to try again to check whether it work well.

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I'm very disappointed in the D2F. The range is less than advertised, 3-5 miles less per charge than my D1. Heavy as well.12lbs. heavier than the D1. No app control. The suppliers information lied, saying it had an app. All in all I wish I had gotten another D1. 

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