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D2 , horn and lights dont work also.

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10 hours ago, Ruben Gomez said:

Used it once after charging and battery drained overnight. No longer able to charge. What can I do? Also, horn and lights dont work.

Dear Ruben,

I am so sorry to hear that, for better find your problem and offer the solution, I have a few questions need your confirmation: 1)How many did you keeping charging your bike at your last time?  2) did the battery die after your run out of all power while riding or did it die overnight when there still was enough power on bike?    3) Did the battery die when it was charging or after finished charging?  4), Which model do you hold? does your APP work normally?  5)plz also take a video for my reference.   Thank you for your cooperation.

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