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I bought my D1 used and the lady I bought it from can not remember the password. Is there a way to reset it to factory so that I may put mine in. It is annoying that I can’t lock the bike so others can’t ride it. I’m assuming that maybe disconnecting the battery might work but I am hoping that there is a procedure that will remedy this. 

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On 1/22/2020 at 5:05 AM, Bsbarber73 said:

I bought my D1 used and the lady I bought it from can not remember the password. Is there a way to reset it to factory so that I may put mine in. It is annoying that I can’t lock the bike so others can’t ride it. I’m assuming that maybe disconnecting the battery might work but I am hoping that there is a procedure that will remedy this. 

Hi Basbarber. Sorry but we're only CNY. Please contact the official by fwheel@fwheel.cc for the solution. Thank you

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